Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Orders

We process all orders within 1–3 business days.

Estimated delivery times:

- Canada: 3–7 business days
- United States: 4–8 business days
- International: 7–15 business days

Once your order ships, you'll receive a confirmation email with your tracking number.

Yes.

We offer free standard shipping on:
- Canada: Orders over $75
- United States: Orders over $100

Shipping costs for orders below these thresholds are calculated at checkout.

If your order hasn't been processed, we'll do our best to accommodate changes or cancellations.

Please contact us as soon as possible after placing your order.

Once an order has shipped, it cannot be cancelled.

You'll receive a tracking email as soon as your order ships.

Products

Yes.

Our jewelry is crafted from premium waterproof materials designed for everyday wear. You can confidently wear your pieces while showering, washing your hands, exercising, and going about your daily routine.

Our jewelry is made with 316L surgical stainless steel and premium PVD gold plating, making it highly resistant to tarnishing.

While no plated jewelry is completely immune to wear over many years, Ritua pieces are designed to maintain their beauty for years with proper care.

Our jewelry has been extensively tested for everyday wear and has maintained its finish for years, even with regular exposure to water and daily activities.

To maximize its lifespan, we recommend following our Jewelry Care Guide.

Yes.

Our jewelry is:

  • Nickel-free
  • Lead-free
  • Hypoallergenic

Suitable for most sensitive skin.

Materials can change based on design. Our collections are mostly crafted using:

  • 316L Surgical Stainless Steel
  • Premium PVD Gold Plating
  • High-quality Cubic Zirconia (selected styles)

Material information is listed on each product page.

Absolutely.

Ritua was created for jewelry that stays with you—not jewelry you save for special occasions.

Returns & Excahnges

We accept returns within 14 days of delivery.

Returned items must be:

  • Unworn
  • In their original packaging
  • In resalable condition

Personalized items, earrings (for hygiene reasons, if applicable), and items bought on sale cannot be returned.

If you've simply changed your mind or no longer want the item, the return shipping cost is the customer's responsibility.

If your item arrives damaged or has a manufacturing defect, Ritua will provide a prepaid return shipping label at no cost to you.

Please contact us at info@wearritua.com within 48 hours of receiving your order.

Include:

  • Your order number
  • Photos of the product
  • Photos of the packaging

We'll review your claim and arrange a replacement or appropriate resolution as quickly as possible.

Simply contact our customer support team or email us at info@wearritua.com with your order number, and we'll guide you through the return process.

Other Frequently Asked Questions

Yes.

Every Ritua piece is backed by a 6-month warranty covering manufacturing defects.

If your jewelry experiences a quality issue due to workmanship or materials during this period, we'll work with you to repair or replace it.

Please note that normal wear and tear, accidental damage, misuse, or improper care are not covered.

Yes.

Our jewelry is designed to withstand daily water exposure.

For the best long-term finish, we recommend rinsing your jewelry with fresh water after swimming in chlorinated pools or saltwater.

Although Ritua jewelry is made for everyday wear, proper care will help keep it looking beautiful for years.

We recommend:

  • Keep your jewelry clean and dry.
  • Avoid prolonged contact with lotions, perfumes, and harsh chemicals.
  • Remove jewelry before using abrasive cleaning products.
  • Store your jewelry separately in its pouch or box when not being worn.
  • Clean regularly using a soft microfiber cloth or a mild jewelry cleaner.

Our jewelry is built to accompany you through everyday life. A little care goes a long way toward preserving its finish and shine.

For detailed instruction please refer to the image below.

Care Instrutions

Jewelry Care Instruction